It’s Always All About The Service
Are you, the customer happy? Are you getting good value? Are we handling you requests in a timely manner?
Every day we handle a variety of uniform program requests that we see as unique and special. Whether it be a simple size change, a special delivery or a complete program update we take great pride in paying close attention to every detail. We know full well that you have other options to consider when you choose a uniform company and we never take your business for granted. We understand that we need to earn your business every day!
These are exciting times for our company. New products, new clients and continued innovations are always invigorating us to be the best – for you.
Positive steps we take equal 97% customer retention rate
- The information that is available to us through technological advancements allows us to troubleshoot any situation quickly and effectively.
- Route representatives are able to make changes while on route, which take effect immediately, not when they get back to the plant.
- Upgraded inspection processes ensure better results in your uniform program and delivery.
- Better customer service is delivered by team members who continue to cross train and offer solutions.
- Unprecedented guarantee with our Little Green Box Guarantee. We are so confident you will be satisfied with our service that we make you this promise: As your uniform supplier, should we fail to meet your performance expectations, let us know personally in writing. Within the terms of our agreement, if we have not resolved your concerns within 30 days, you can cancel our service with no penalty due and receive a full refund for your last month’s rental fees AND we’ll pay your new supplier’s first month’s rental fees.
Even this updated website provides customers and companies alike with more information, it’s easier to use and destined to be saved in your favorites!