Gallagher Uniform—No one else makes you look so good.




	At Gallagher Uniform we understand that communication is the key to keeping our relationships moving in the right direction. Here are some of the tools we use to communicate with YOU! • We send out a Monthly Newsletters informing you of what has been happening at Gallagher Uniform. Despite being around since 1893, we continue to make service improvements on a weekly basis. • Your Route Service Representative will be at your account every week to service your rental needs. – Every RSR is equipped with a handheld computer, G-Trak on the Go, so that they always have the details of your account available should you have questions. – New orders, cancels, size changes, replacements and repairs can all be entered right on-site! – Your RSR is always available to take your phone call or respond to your email with their handheld computer, G-Trak on the Go! • A dedicated Customer Service Representative will be assigned specifically to your account. – You will talk to the same person every time you call or email us! – Your CSR will visit you on a routine basis to see how things look and listen to your feedback. – Customer Service Representatives will perform G-Reviews on a predetermined schedule. • Service Boards will be posted so we can communicate directly with uniform wearers. – Service Request Cards will be available for employees to fill out should they need a repair made to their garment. – An orientation form will be posted for new hires to learn how the uniform program works. – A communication flyer will display the name of your RSR and CSR, their phone numbers and email addresses. – Should there be a change in your delivery needed due to a holiday, we’ll be sure to post a flyer announcing the change.




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