When John C. Gallagher started Gallagher Uniform in 1893, he started a company that, for the next 130 years, would provide exceptional uniform and facility services to customers and invest in its team members by creating a winning workplace culture.
His value and emphasis on the importance of investing in workplace culture have been passed down through 5-generations of Gallagher family leadership.
We recently interviewed Gallagher’s Human Resource Manager, Jennifer Rosa, who shared what investing in culture looks like in the day-to-day at Gallager and how our culture exhibits our three internal core values of honesty, integrity, and trust.
Culture Q&A With Jennifer Rosa
Q: How has family leadership made a difference in the culture at Gallagher?
A: “By being hands-on and committed to the daily work that happens, they are very visible and engaged with all associates making it truly more of a ‘family-friendly’ environment where everyone is passionate and supportive of the company’s goals as a result.”
Q: Can you describe the overall workplace culture at Gallagher?
A: “Everyone holds each other accountable to [build] a strong focus on mutual respect and communication. Associates have a lot of fun while still getting the work done each and every day to deliver top-notch service to our customers as a #1 priority.”
Q: What unique aspects of the workplace culture make Gallagher stand out from other organizations?
A: “While we are smaller in size (in comparison to many companies), and we act like the family-owned business we are and love, we can still offer competitive wages & benefits. We operate very much like a large corporation without the ‘big corporate feel’.”
Q: How does the company encourage employee development and growth?
A: “We have always encouraged promoting from within and have many examples of associates that have started and grown throughout the company through internal job postings. We also conduct annual “stay interviews” that help leadership be more engaged with associates to understand where their long-term interests and training needs may be. Our plant team has also created a cross-training program that allows individuals to learn multiple areas with the potential for wage increases as a result.”
Q: How does the company acknowledge employee success or milestones?
A: “We recognize birthdays and anniversaries on our company TVs for all to see each month. We also celebrate successes through our ‘Kudos board’ at our daily huddles and recognize the great things happening in our weekly newsletter that goes to all associates. For milestone anniversaries (every 5 years), we allow each associate to select a jacket that we embroider their service years on, and celebrate them at the annual company meeting.”
Q: What are some of your favorite events Gallagher puts on for employees?
A: “Easily our annual Christmas parties that we host – these [parties] are always a big hit by many. We do a special dinner for adults but also have a fun ‘Breakfast with Santa’ for the kids. It’s always so much fun to see the Gallaghers making pancakes and serving the staff and families that attend. Other favorites have included hockey and baseball game outings.”
Join The Gallagher Team!
Investing in workplace culture has been, and will forever continue to be, an ongoing commitment that our leadership team values. Our associates are like family here at Gallagher, and we’re proud to say many of them build their long-term careers within our company.
Interested in becoming a part of this workplace culture and the Gallagher team? View our current job openings and apply for a position today!