97% Retention Rate Says A Lot. Customers Say it All.
Hi Ruth and Jeff, Just a quick word of thanks and praise to you and Gallagher for the unbelievable responsiveness to our urgent request for large numbers of laundry items. They have already been here and have us stocked.
Absolutely amazing and hugely helpful for a team that is trying to keep business going and continue clean up.
Thanks again for your exceptional teamwork!
Rose Gillesby, DVM
“Teresa, I would like to take a minute to express how much we appreciate yourself and Joe. I understand it is your job and you are in customer service but, we are also in customer service and I know when we deal with you or Joe it seems like we are the only customer Gallagher has at that moment. It is very refreshing to have that kind of service.
Thank you both. Let Joe know how much we appreciate him also. Please forward this email to your supervisor.
Roy Morris, General Manager
Culligan Water Conditioning of Battle Creek & Kalamazoo
“Today I went to check on my uniforms for the week after they were dropped off. I thought I was missing a pair of pants. I was able to go online and print off a garment listing report and was able to go back and check and found that I was not. That is a real nice extra bit of service you provide your customers. No phone calls or waiting a week for the route driver and hoping he remembers what happened over a week ago.
Thank you, this is greatly appreciated. Also while I’m at it, I want to thank you for the wonderful job keeping my uniforms clean and kept up.
Thank you again.”
Mike Glide, Maintenance
Fibre Converters, Inc.
“I’ve been at Nagel Construction for about 27 years now. We have dealt with a lot of drivers and a few different uniform companies. I have to tell you that Kent is the nicest and best driver that we have ever had. He does his work. He’s friendly, has a great attitude and just seems to be a really nice guy. You’ve got a good man in Kent! ”
Randy Snoeyink, Nagel Construction
“Chris, John here from Advanced Auto Repair just to let you know we are very satisfied with the quality of your service and the quality of our uniforms that we received today. My staff looks great today thanks to you and your company…Thanks Again, Chris…”
John LaRatta, Advanced Auto Repair
“Good morning Teri,
Thanks for observing the little things that make your service so unique. I have worked with many clothing companies over the years and found none of them interested in my best interests or being cost effective once they have our signed contract. KUDOS TO YOU AND GALLAGHER.
Randy Hurley, Service Manager
Frank Beck Chevrolet