Local Uniform Companies
vs.
National Uniform Companies

When It Comes to Uniform Service, Local Delivers More

local uniform companies vs national providers - Gallagher Uniform

If you’ve ever been frustrated with late deliveries, confusing invoices, or poor customer service, you’re not alone. An independent study found that businesses who switched to a local uniform rental company were more than twice as likely to have their expectations exceeded compared to those using national providers.

At Gallagher, we hear it all the time: “We wish we’d made the switch sooner.”

Why? Because local companies like ours prioritize service, accuracy, and relationships—not shareholder profits.

Local Providers Outperform National Chains in Every Category

Fact: 74% of customers using local providers “absolutely would” renew their uniform contract—compared to just 52% using national chains.

From delivery accuracy to communication and repairs, local companies outpace the big names. Why? Fewer layers. More accountability. And a team that lives and works in your community.

Source: Market Measurement, Inc. Study

What You Get When You Choose Gallagher

Gallagher Uniform 2019 Staff Photo

Don’t Just Take Our Word for It

After trying a national provider, Rapa Electric quickly realized the difference in service quality. From missed deliveries to poor communication and billing issues, they knew they had to return to a uniform partner they could actually rely on.

“Switching back to Gallagher was the best decision we made. The transition process was smooth, and the difference in service quality was immediate. No more missing uniforms, no more billing headaches—just dependable, friendly service every week.”

— Rapa Electric

Their story is one of many—and a reminder that local service delivers where it matters most.

Local Service = Real Results

Gallagher Uniform has been serving Michigan and Northern Indiana for over 130 years. Our legacy isn’t built on flashy contracts—it’s built on trust, consistency, and doing what we say we’ll do.

When you switch to Gallagher, you’re choosing:

  • Fewer service headaches
  • Cleaner, better-fitting uniforms
  • A dedicated route rep who knows your business
  • Faster response times
  • Better results for your team

Why Businesses Are Ditching National Providers

Many companies come to us after dealing with:

  • Missed or incomplete deliveries
  • Confusing or predatory contracts
  • Lack of accountability or support
  • Constant RSR turnover and re-training
  • Feeling like “just a number”

We make switching simple—with a step-by-step transition plan that includes fittings, logo embroidery, and employee orientation. You won’t miss a beat.

A Local Partner You Can Count On

Gallagher Uniform is a family-owned business built on trust, not shareholder priorities. We make switching easy and stress-free—with honest service, reliable deliveries, and local support every step of the way.

Proudly serving: Grand Rapids, Kalamazoo, Battle Creek, Holland, Muskegon, Lansing, Jackson, Marshall, Coldwater, Ann Arbor, Detroit, South Bend, Fort Wayne, Angola, and Goshen.

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