Why Choose a Local Uniform Provider?

We know that we can be a little biased when it comes to our recommendation of working with a local company for your uniform rental programs (or mats, facility services, etc.) or any products and services for that matter. After all, we’ve been doing this for 124 years. As a locally owned and family operated company, we take our community of customers, of employees and of other area businesses seriously.

Locally Owned Small Businesses Support the Community & Its Future

• More money stays in the local economy
• Local business owners invest in community
• Employees are more engaged in the community & less likely to leave
• Local jobs are created
• Increase in the tax base
• Use more local sources and services for their businesses

Choose Local. Choose Service. Choose Gallagher Uniform.

Our customers say it best. When you compare industry standards in customer service for national chains, local independents, and Gallagher Uniform, the proof is in the results. You can count on having a dedicated representative who can answer all your questions and address any concerns. And, if they aren’t able to help, the company owners are merely a phone call away. 

In fact, Carl Hendrickson, CEO of the well-respected research consulting firm Market Measurement Inc., shared, “For a business-to-business study, the vast majority of our clients achieve “very favorable” ratings in the range of 55% – 75%. The 77% statistic for Gallagher Uniform is among the highest ever recorded by our firm.”

Innovative Services & Solutions to Better Serve You

It’s not just about the service, sometimes it’s about the innovations behind that service. Being a locally owned and operated business we have advantages in size that allow us to respond more quickly to customer needs and develop innovative programs to better serve them. A few of these include our unique bundle verifier system, G-Trak online garment tracking and our newest addition, the G-Trak Mobile app.

These innovations give customers and their employees instant access to information regarding their uniform program. They also ensure complete deliveries and offer real-time answers to ensure customers have the support they need 24/7. We know how aggravating and time-consuming it can be to deal with constant questions or complaints from employees about the uniform program. Our goal is to reduce and eliminate complaints and answer all your team’s questions, so you don’t have to.

Customer First Approach

To us, each customer represents a relationship, not just another contract on the books. Unlike many of the national chains, we lead with a mentality of transparency and superior customer service when it comes to agreements, terms and renewals. That’s why we regularly make time for a Gallagher Service Representative to stop by, check how things are going and answer any questions regarding agreement details. This level of personalized customer support from a local business partner is something large national chains are simply not able to offer.

 

We can go on about local companies compared to national chains, but we know you get it. If you’re looking for a new uniform program provider, or mats, towels and other facility supplies, consider making the switch to Gallagher Uniform. Join the ranks of our highly satisfied, and much appreciated customers. We look forward to talking with you soon.

 

Sources:

http://www.shopkeep.com/blog/10-ways-small-businesses-benefit-the-local-community#step-1

http://smallbusiness.chron.com/important-small-businesses-local-economies-5251.html